Refund Policy

Overview

We want you to be happy with eStorePOS. This Refund Policy explains when and how you can request a refund for paid purchases.

14-Day Money-Back Guarantee

Pro licences include a 14-day money-back guarantee. If you are not satisfied within 14 days of your purchase, you may request a full refund — no complicated questions.

Eligibility

To be eligible, your refund request must be made within 14 days of the original purchase date and relate to a first-time purchase. Renewals may be handled case by case.

How to Request a Refund

To request a refund, You can reach us at our contact page or by email at support@estorepos.com. Include your order number and the email used at purchase.

Non-Refundable Items

Requests made after the guarantee window, and free products, are generally not eligible for a refund.

Processing Time

Approved refunds are processed to your original payment method. It may take several business days for the amount to appear, depending on your provider.

Contact

Questions about refunds? You can reach us at our contact page or by email at support@estorepos.com.